FAQs

How do I book a training course?

What type of solution do I need?

What is an in-house training solution?

Are your services suitable for my industry?

I cannot find a service I am interested in. What do I do now?

What makes Sareos different as a company?

How do you ensure my team will achieve the best results for themselves and our company?

What skills, talents and expertise do your consultants have?

What happens after our programme has finished?

Where will you deliver our programme?

How many people should we put in a cohort?

What is included in the cost of your services?

How much do your services cost?

How do I measure the success of our programme?

How do I book a training course?

Whilst we offer a variety of in-house training solutions for when you have a group of people, all with similar development needs, we would first recommend you meet with us to discuss your specific needs.

After our initial conversation we will put together a detailed proposal setting out our proposed service solution together with detailed pricing.

You can either call us on 0844 740 1278 or click here for our enquiry form and one of our team will call you back within 24 hours.

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What type of solution do I need?

If you’re unsure, please give us a call. We have a specific consultation process to help you determine the right solution for you. Our team will work with you to understand your business issues and ascertain your specific needs. All you need to do is to call us on 0844 740 1278 or click here for our enquiry form and one of our team will call you back within 24 hours.

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What is an in-house training solution?

In-house, or group training, is more cost efficient when you have a group of 8 or more people all needing the same type of training. An in-house training programme will be delivered at your premises or at an external training venue, which we can help you book.

Our in-house training is never an “off the shelf” solution, which means every solution is created specifically for you and in accordance with your needs. Once we have agreed your programme outline, your brief will then go to our training design team who will design course content and materials that will exceed your expectations. Click here for examples of the in-house workshops that we have run in the past for our clients.

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Are your services suitable for my industry?

The simple answer is yes!

Our team of trainers have delivered a variety of services, in a variety of industries sectors throughout the UK, Europe, EMEA, United Emirates and the US to FTSE 100 and Fortune 500 companies including The Lloyds Banking Group, HSBC, RBS, Orange, T-Mobile, Hewlett Packard, BT, Deloittes, just to name a few.

We have also delivered consultancy and training solutions in the Public Sector to The British Embassy, The Ministry of Defence and local government.

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I cannot find a service I am interested in. What do I do now?

Please call us on 0844 740 1278 or send us an enquiry. One of our team is always on hand to offer advice and guidance and to ensure you find the right solution that meets your needs. In the unlikely event we cannot help you, we will know someone who can.

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What makes Sareos different as a company?

Our success is driven by your success!

What makes us different, can be summed up by the following feedback received from one of our stakeholder clients:

“Sareos maintains dynamic relationships with its customers that aim to service their specific business needs and the individual development needs of its people, rather than delivering something off-the-shelf and generic.”

– Alan Lunt, Finance Director

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How do you ensure my team will achieve the best results for themselves and our company?

For any consultancy or training solution to be successful, we must know and learn as much about each team and/or individual participant as possible.  This is why we send out a short e-questionnaire with our joining instructions, use Spiral Dynamics and talk at length to line managers to determine the types of characters and personalities we will be working with.

This information then enables us to create a service solution to meet the specific business needs and the development needs of each individual attending.  Flowing the information we gather through the NLP 4-mat delivery system ensures that each participant leaves the programme feeling they have been listened to, valued, and can apply their new skills immediately.

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What skills, talents and expertise do your trainers have?

If you want to learn to how to present with passion and move your audience emotionally, are you going to learn from someone who has just read a book, or someone who makes a living as a professional speaker?

We adopt the same principle as Sareos.  There are two types of trainers: those who preach, and those who practice. We only use the latter!

All our trainers live and breathe excellence! He or she will understand your industry; understands what it takes to be a high performer and train others to do so, as a passion!

All of our trainers run their own successful businesses, have an entrepreneurial mindset and have different specialties such as banking, financial services, utilities, telecoms, retail, accountancy, media, technology and government just to name a few.

Our promise to you is this – we will only put a trainer in front of you and your team, if they have a strong business background and they have specific expertise in your industry sector.

In summary, we can offer you a unique combination of trainers who are:

  • Psychologically qualified
  • Experienced in public and private sectors
  • Experts in implementing proven organisational design solutions
  • Experts in delivering and embedding change
  • Have a strong business background and specialism’s in specific industry sectors
  • Chartered Occupational Psychologists recognised by the British Psychological Society

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What happens after our programme has finished?

As part of our in in-house training solution we can offer you a detailed follow up plan created to your specific requirements. We call this service “Living With Excellence”.

The reason we have created this service is to keep up momentum and continue to deliver results after we have finished working with you. Our “living with excellence” programme sends ongoing reminders, items of interest, challenges and trainer engagement pieces personally addressed to the individual participants for up to a year after the training.

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Where will you deliver our programme?

Wherever you are based, whether you are in the UK or Overseas, we are happy to deliver your training solution at a location of your choice.

In the UK, we regularly deliver training in London, Bristol, Newport, Cardiff, Banbury, Southampton, Solihull, Birmingham, Leeds, Manchester, Newcastle and Edinburgh just to name a few.

Our recent overseas assignments were delivered to participants in Ireland, Denmark, France, Germany, China, Dubai and the USA.

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How many people should we put in a cohort?

To ensure lots of interaction and personal attention we recommend a maximum ratio of 1 trainer to 12 participants per cohort.  In our experience, we have found that performance starts to declines when this ratio starts to increase.

However, please note, these numbers are not rules, they are just guidelines. We will always do what we can to support you within your budget, and work with you to find ways to save money without reducing value and your desired outcomes from the your programme e.g., with extra-curricular training such as phone based coaching, online virtual services and a host of audio/visual-supported learning packages.

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What is included in the cost of your services?

Our fee includes the following:

  • Unlimited access to our time as needed to create your final service solution
  • Sending out and reviewing an e-questionnaire to learn more about each individual participant
  • Where appropriate, time to call each participant and their line manager to ascertain specific development objectives

For the avoidance of doubt our fee excludes:

  • VAT
  • Standard rail and air fares
  • Reasonable accommodation charges of £120 per night where possible.  For London up to £140 per night.  Where your organisation is able to accommodate Sareos at a residential training site you will meet these expenses within reason.
  • For breakfast £15 and evening meal £25 or up to the price of the hotel table d’hote or set menu
  • Mileage at 45p per mile
  • Reasonable workshop materials eg., printing costs associated with workshop manuals

We do not invoice for fax, administrative work, telephone, duplication, office support or related expenses.

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How much do your services cost?

There are a number of variables with training, such as group size, location and materials required. As a guide you can expect to pay from £1,200 per trainer for a half day, up to £1,800 per trainer, per day.

We do offer the following discounts on our normal daily rate of:

  • 10% for one referral to a decision maker stakeholder who engages us (equating to £180 per trainer, per day)
  • 20% for three referrals to decision maker stakeholders who engage us (equating to £360 per trainer, per day)

We can give you a pricing quote very quickly – call us today on 0844 740 1278 and talk to one of our team.

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How do I measure the success of our programme?

We believe that if you can’t measure it, don’t do it! Therefore, together we must be able to measure your success and demonstrate a return on your investment. Before delivering your solution we will ask you what success looks like and agree qualitative and quantitative measures with you to benchmark that success, for example, in a recent assignment with The Lloyds Banking Group, the Finance Director of a local business unit confirmed he had seen a measureable 10 times return on his initial investment of £10,000.

The MD of another client confirmed he has seen employee engagement increase by c.45% across the board, together with the survey response rate increase from 34% to 75%, in a period of nine months (as determined by an independent survey, unrelated to Sareos).

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